WildBlue ^SM satellite Internet

WildBlue ^SM satellite internet service delivers a reliable, high speed internet connection to almost anywhere in the continental United States. Although it is available everywhere, it does not mean this product is for everyone. Most customers that we provide WildBlue ^SM for, usually live in a rural setting (like the Texas Hill Country and sourrounding areas) where there is no other option. It is a perfect solution in those cases. There are some that live in areas where DSL or Cable Internet services are available but choose WildBlue ^SM for other reasons. Promising "broadband that's out of this world," is their motto of service. It does not mean that it is better than other services or faster, but points to the fact that the Satellite is "out of this world" (like 23,000 miles in the air). If your business requires a CIR, then you should be looking at a T1 connection or some other digital connection. But, if you business is in a rural setting where you cannot get another type of connection, you might want to consider WildBlue ^SM.

WildBlue ^SM advertises and offers subscribers speeds of up to 1.5Mbps. Note the phrase "up to" in the preceding sentence refers to values that may be obtainable (depending on plan type). While people believe that the faster the service is rated for the better, with satellite it is a tradeoff and that is why they understates the capability of WildBlue ^SM. That tradeoff is based on a number of factors. The time of day, the speed of the computer, signal strength, the particular satellite the customer is commissioned to as well as the speed of the of page being requested are examples of some items that effect overall performance. Ultimately, they vary based on a number of factors (including weather) but for the most part relate to the total number of users using the satellite at that particular time. One might ask, "why would the total number of users be a factor?" The answer is really quite simply. When you look at the current fleet of satellites in the sky, most are based on KU or C-band technology (KU verses KA*), and were designed to provide what is termed "bent pipe" services. In other words, the satellite was designed to handle just so much transmission that were beamed everywhere. Satellite TV is an example. It is beamed up to the satellite and then beamed down to your home. KU satellites offer the ability to handle somewhere around 5000 transactions per second. When you start adding users (satellite internet users) transmitting back to the satellite it does not take very long before that 5000 transactions per second is exceeded. When that happens then those additional requests are "staged" and are handled as the satellite can. What this means to you is that your system will seem slower with a higher number of users verses fewer number of users. This really seems to be exaggerated on the weekends than any other time of the week. I always get a kick out of the people that always seem to complain by making posts on various sites about how slow their system is and types of complaints. These people will never be happy with WildBlue ^SM, mainly because they had the wrong expectation for the product. WildBlue ^SM is an excellent product and answers a problem that exists for about 15 million families that live in a rural area, but it does not come free!
How reliable is WildBlue ^SM ? Your WildBlue ^SM system has better than an 85% customer satisfaction rating. That is better than any dial-up connection through any company.

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